IT Service Desk
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Opening hours in the summer
The IT Service Desk is open as normal from August 1st.
Our service desk in SG29, email and phone are open from 08-16:00. Service Desk at Campus Kjeller is open from 09-16:00. Fridays we close at 15:00.
Feel free to send us an email at itservicedesk@oslomet.no for appointments, or call us on 6723 5555, and we will help you as soon as we can.
Enjoy the semester start!
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What can we help you with?
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Digital peer support
What is Digital Peer support?
Digital Peer Support is a peer-to-peer forum for all employees at OsloMet where you can ask for advice and read useful tips and tricks in the digital everyday life, connected to IT systems across many of our digital services.
The goal is to create a simpler digital everyday life for all employees by offering a channel for informal colleague-to-colleague interaction.
We have moderators from the various departments, the purpose of this role is to enable digital self-service.
We have also added some tips and tricks on how to search, write posts and interact on the forum. Take a look at the tabs under each channel. There you will also find links to self-service and contact information for first tier support.
Contact itservicedesk@oslomet.no if you have any questions.
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IT services
IT end user services
- IT account and password
- Email and calendar
- Hardware and software
- Mobile telephony
- Office 365
- Printing services
- Storage
IT consulting, project and customer services
Other services
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Data security and privacy
- Secure transmission of information and data
- Storage of information and data
- Encryption
- Two-factor authentication
- Security instructions for OsloMet’s IT systems and computer networks
- Data security
- Guidelines on the use of ICT equipment and mobile devices at OsloMet
- Mobile telephony
- ICT guidelines at OsloMet
- Use of OsloMet's ICT systems and computer networks
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IKT for new employees
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Key Account Management
All faculties, centers and administrative units have an own dedicated key account manager. They can be contacted if your unit has special need or challenges not covered by existing services, and/or if you're in need of other IT services like project counselling, solution architects and so on.
- HV and LUI: Johnny Andreassen
- TKD: Fatima Ali Madar
- SAM and SPS: Fatima Ali Madar
- SVA/FoU: Coming this fall. Contact IT service desk until further notice.
- ADM: Fatima Ali Madar and Kamran Bagheri