Lagring | Brukerstøtte IT - Ansatt

Storage

Storage

Wondering where to store documents, files and research material? Read about your storage options at OsloMet.

Classification

To be able to choose the correct space for storage you must first classify the data you need to store.

Learn more about classification and which class to choose.

Are you processing personal information?

Learn about the routines for how to securely send data and learn how to encrypt data.

Storage guide 

In OsloMet's storage guide below, you can find out which services can be used to store what type of data. First find out the classification and then check the storage guide to see where your data can be stored. 

  • Storage guide for PC and mobile devices

     

    Open (green) 

    Limited (yellow) 

    Confidential (red) 

    Strictly confidential (black) 

    Mac (operated by OsloMet) 

    Yes 

    Yes 

    (2) 

    No 

    External USB flash drive/external hard drive (not encrypted) 

    Yes 

    No 

    No 

    No 

    External USB flash drive/external hard drive (encrypted) 

    Yes 

    Yes 

    (2) 

    No 

    Tablet/mobile phone (operated by OsloMet) 

    Yes 

    (10) 

    No 

    No 

    PC/Mac (operated by OsloMet) 

    Yes 

    Yes 

    (2) 

    No 

    Tablet/mobile phone (private) 

    Yes 

    (1) 

    No 

    No 

    PC/Mac (private) 

    Yes 

    (1) 

    No 

    No 

    reMarkable

    Yes

    No

    No

    No

    Equipment owned by OsloMet (not in operational arrangements) 

    Yes 

    No 

    No 

    No 

     

    (1) Web solutions such as kontor.oslomet.no/Microsoft 365 Copilot/OneDrive etc. can be used, but the information cannot be downloaded. 

    (2) As long as the machine or information is encrypted. The information can only be stored in folders that are not synchronized with cloud services. 

    (10) Applies to mobile phones and tablets purchased through the IT service desk, and set up and enrolled in the Hub/Intelligent Hub app. 

     

  • Storage in services and on websites

     

    Open (green) 

    Limited (yellow) 

    Confidential (red) 

    Strictly confidential (black) 

    ansatt.oslomet.no 

    Yes 

    (5) 

    No 

    No 

    filesender.sikt.no 

    Yes 

    (9) 

    (9) 

    No 

    Microsoft 365 Copilot (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    Private cloud storage (Dropbox, Google Drive, OneDrive etc.) 

    Yes 

    No 

    No 

    No 

    OneDrive/Sharepoint (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    oslomet.no 

    Yes 

    No 

    No 

    No 

    student.oslomet.no 

    Yes 

    (5) 

    No 

    No 

    Teams (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    uni.oslomet.no 

    (8) 

    No 

    No 

    No 

    (1) Web solutions such as kontor.oslomet.no / Microsoft 365 Copilot / OneDrive etc. can be used, but the information cannot be downloaded. 

    (2) As long as the machine or information is encrypted. The information can only be stored in folders that are not synchronized with cloud services. 

    PC: PCs operated by OsloMet are encrypted. Use the folder C:\Users\(your user)\temp_persondata_utenbackup for temporary storage.

    MAC: Not all Macs at OsloMet are encrypted. Go to System Preferences -> Security & Privacy -> FileVault to check if your computer is set up with encryption. Contact the IT service desk if in doubt. 

    External USB flash drive/external disk: The password for the encrypted device must follow OsloMet's password rules - use at least 16 optional characters. External USB flash drives you have received as a gift or similar should not be used. Follow the instructions for encrypting an external disk

    (4) Emails with red data can be sent internally (between @oslomet.no addresses) if it is marked as confidential in Outlook (note that this only applies to the content of the email, not files and documents (attachments). When sending files and documents, Filesender with encryption is recommended. Such emails cannot be synchronized to private devices, such as mobile phones or PCs. Use the Outlook client. Avoid mobile apps and clients other than Outlook if you are sending red data. Read more about sending secure data. Also read more about the use of email and cloud services in research projects

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft 365 Copilot (Teams, Word, Sharepoint, Excel, etc.). 

    (8) Yes, if you follow the guidelines for uni.oslomet.no

    (9) Filesender can be used to send red data if encryption is turned on. Choose to create a link and send it from your own email. Passwords of at least 16 characters must be used. The password for the transmission must not be reused. 

    (10) Applies to mobile phones and tablets purchased through the IT service desk, and set up and enrolled in the Hub/Intelligent Hub app. 

    (11) It is only permitted to enter personal information about others if you have received permission from the person(s) concerned - or have another legal basis. In research, this means that you must first have defined a purpose and a basis for treatment which normally is approved by SIKT Data Protection Services.

  • Storage and Data in AI Services

    At OsloMet, the Chat GPT services Sikt AI Chat and Microsoft Copilot are approved for use with limited (yellow) data. In other AI services, you can only enter open (green) data.

     

    Open (green) 

    Limited (yellow) 

    Confidential (red) 

    Strictly confidential (black) 

    Microsoft Copilot (Chat GPT)

    Yes 

    Yes*

    No 

    No 

    ki-chat.sikt.no - SIKT AI-chat

    Yes

    Yes*

    No

    No

    UiO GPT (uio.gpt.no) Yes Yes* No No

    Other AI services

    Yes

    No

    No

    No

    (*) It is only permitted to enter personal data about others if you have obtained permission from the person(s) concerned - or have other legal grounds. In research, this means that you must first define a purpose and a valid legal basis.

  • Storage in research

    Reasearch Infrastructure

    Name of service

    Mime 2.0

    EduCloud (uio.no)

    TSD - Service for sensitive
    data

    Pegasus

    Supplier OsloMet UiO UiO OsloMet (TKD)
    Type of service Local Private cloud Private cloud Local

    Classification

    Red data (1) Red data (2) Black data Yellow data
    Area of use Statistics/Analysis

    Statistics/Analysis

    and development

    Statistics/Analysis Statistics/Development

    HPC + GPU

    No

    Yes - Fox

    Yes - Colossus Yes
    Project Cost No

    Free (3)

    Free (3)

    No
    Arranged for AI No Yes From 2026 Yes
    Possible for testing Yes Yes, some Need a project Yes

    (1)Less sensitive red data and/or indirect red data that would be difficult for others to identify or compile may, upon application to Research Support (pureservice.com), be considered for storage in Mime. The assessment must be based on data protection principles and the security requirements of the individual project, as well as where and how the encryption key should be stored. Only TSD is approved for storing directly identifiable health information.

    (2)Red data can be processed in Educloud Research, provided that a risk assessment is carried out for each project regarding data leakage and privacy impact, since the service has access to the internet and connected devices. Only TSD (Services for Sensitive Data) is approved for directly identifiable health information. EduCloud is offered only for research projects with extraordinary needs. For red data in EduCloud, strong project governance is recommended, including access-controlled folders, participant management, and workflow routines. Contact Research Support IT for questions about using EduCloud (pureservice.com).

    Services for datacapturing

    Name of service Nettskjema (uio.no) Nettskjema til TSD/EduCloud (uio.no) Questback (questback.com) EasyFact (easyfact.no) MS Forms (office.com) Qualtrics (qualtrics.com)
    Need of license No Yes Yes Yes (7) No Yes
    Classification

    Yellow data (5)

    Red (6) and black data Yellow data Yellow data Yellow data Yellow data
    Area of use Primary service for survey/questionaires, dictophone- and photo recording Primary service for survey/questionaires, video-, dictophone- and photo recording Enterprise surveys Research Simple forms Adbances research surveys 

    (5)For students and others using personal equipment, yellow data must not be downloaded or synchronized to private devices. If personal equipment is used, questionnaires and files must only be accessed through the Nettskjema portal (nettskjema.no). If analysis tools such as NVivo, SPSS, etc. are required for further processing, class sets in Educloud are a suitable platform.

    (6)For students and others using personal equipment, the dictaphone app (uio.no) is approved for small amounts of red data in student assignments with low privacy impact. Files must never be downloaded and should be deleted within a reasonable time, 90 days. If the data is to be processed further in Word or analysis tools such as NVivo, SPSS, etc., class sets in either Educloud or TSD are suitable platforms.

    For employees using OsloMet equipment: Red administrative data collected in Nettskjema must be deleted within a reasonable time (90 days) or moved to an approved storage location, such as P360 (archival solution). For research projects, either an Educloud or TSD project is required so that Nettskjema is directly linked to one of these platforms.

    (7)The agreement with Easyfact is offered only at NIBR.

  • Storage in educational services

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Canvas 

    Yes 

    (5) 

    No 

    No 

    DLR (dlr.unit.no) 

    Yes 

    Yes 

    No 

    No 

    Mediasite 

    Yes 

    Yes 

    No 

    No 

    Microsoft 365 Copilot (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    Zoom 

    Yes 

    (11) 

    (11) 

    No 

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft 365 Copilot (Teams, Word, Sharepoint, Excel, etc.). 

    (11) Always use OsloMet's Zoom license with OsloMet login, at oslomet.zoom.us/. See requirements for recording Zoom meetings and privacy policy for live streaming and recording of digital and hybrid lectures

    Questions? Send your inquiry to itservicedesk@oslomet.no

  • Storage in administrative services

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Confluence 

    Yes 

    (5) 

    (6) 

    No 

    OTRS 

    Yes 

    (5) 

    No 

    No 

    Public 360 

    Yes 

    Yes 

    Yes 

    No 

    SAP 

    Yes 

    Yes 

    Yes 

    No 

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft 365 Copilot (Teams, Word, Sharepoint, Excel, etc.). 

    (6) Applies only to confidential business information. Confidential personal information cannot be stored. 

  • Storage in mail and calendar

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Outlook (OsloMet account) 

    Yes 

    (4) 

    (4) 

    No 

    Outlook calendar (OsloMet account) 

    (4) 

    No 

    No 

    No 

    Email (private account) 

    Yes 

    No 

    No 

    No 

    (4) Emails with red data can be sent internally (between @oslomet.no addresses) if it is marked as confidential in Outlook (note that this only applies to the content of the email, not files and documents (attachments). When sending files and documents, Filesender with encryption is recommended. Such emails cannot be synchronized to private devices, such as mobile phones or PCs. Use the Outlook client. Avoid mobile apps and clients other than Outlook if you are sending red data.

    Read more about sending secure data. Also read more about the use of email (security instructions)

  • More about storage areas and backup

    Microsoft 365 (OneDrive - standard storage area) 

    Log on to OneDrive (portal.office.com). Can not be used for storing confidential (red) data

    Backup 

    OsloMet backs up your files for up to 90 days after they are removed from the trash in OneDrive (Sharepoint). Please note that if complete Teams/Sharepoint areas are deleted, the backup time is only 30 days.

    Guides 

    OsloMet-PC (C:\users) 

    • The folders are synced to OneDrive 
    • Backup in OneDrive 
    • Can not be used to store confidential (red) data 
    • Folder for red data: C:\Users\(your user) \temp_persondata_utenbackup 

    OsloMet-PC (C:\temp) 

    • Primarily suitable for short-term storage. 
    • Available to the PC users, even without internet access 
    • Used for storing files you want to process when you do not have Internet access 
    • OsloMet has no backup of the files. You must take care of the necessary backup yourself. 

    Mobile disks and external USB flash drives 

    Storage devices that are not encrypted and that provide access to stored information for anyone who has the disk/flash drive. 

    Backup 

    OsloMet has no backup of files on mobile disks and flash drives. You must take care of the necessary backup yourself. 

    Encryption

    Encryption of emails, files and documents 

    File transfer 

    OsloMet recommends using filesender.no 

    Storing research material 

    Public 360 

    The Public 360 case processing system handles the storage of documentation/information that is important to OsloMet with support for the work process. 

    • Collaboration and sharing of project documentation internally and externally. 
    • Also suitable for sensitive information. 

    See more about secure storage of documents at OsloMet

IT Service Desk

IT Service Desk

Opening hours Pilestredet (P46)

Phone :
(+47) 67235555
E-mail :
Place/Address :
Pilestredet 46, 1st floor
Time/Opening Hours :
Monday - Friday: 08:00 - 15:30
Christmas 2025:
December 24th: 08.00-12.00. December 29. og 30th: 08.00-13.45: New years eve: 08.00-10.00.

Opening hours Kjeller

Place/Address :
Kunnskapsveien 55, Main reception
Time/Opening Hours :
Monday - Friday: 08:00 - 15:00
Christmas 2025:
Closed December 29 and 30th.
Url :
Digital Peer Support in Teams