Lagring | Brukerstøtte IT - Ansatt

Storage

Storage

Wondering where to store documents, files and research material? Read about your storage options at OsloMet.

Classification

To be able to choose the correct space for storage you must first classify the data you need to store.

Learn more about classification and which class to choose.

Are you processing personal information?

Learn about the routines for how to securely send data and learn how to encrypt data.

Storage guide 

In OsloMet's storage guide below, you can find out which services can be used to store what type of data. First find out the classification and then check the storage guide to see where your data can be stored. 

  • Storage guide for PC and mobile devices

     

    Open (green) 

    Limited (yellow) 

    Confidential (red) 

    Strictly confidential (black) 

    Mac (operated by OsloMet) 

    Yes 

    Yes 

    (2) 

    No 

    External USB flash drive/external hard drive (not encrypted) 

    Yes 

    No 

    No 

    No 

    External USB flash drive/external hard drive (encrypted) 

    Yes 

    Yes 

    (2) 

    No 

    Tablet/mobile phone (operated by OsloMet) 

    Yes 

    (10) 

    No 

    No 

    PC/Mac (operated by OsloMet) 

    Yes 

    Yes 

    (2) 

    No 

    Tablet/mobile phone (private) 

    Yes 

    (1) 

    No 

    No 

    PC/Mac (private) 

    Yes 

    (1) 

    No 

    No 

    reMarkable Yes No No No

    Equipment owned by OsloMet (not in operational arrangements) 

    Yes 

    No 

    No 

    No 

     

    (1) Web solutions such as kontor.oslomet.no/Office 365/OneDrive etc. can be used, but the information cannot be downloaded. 

    (2) As long as the machine or information is encrypted. The information can only be stored in folders that are not synchronized with cloud services. 

    (10) Applies to mobile phones and tablets purchased through the IT service desk, and set up and enrolled in the Hub/Intelligent Hub app. 

  • Storage in services and on websites

     

    Open (green) 

    Limited (yellow) 

    Confidential (red) 

    Strictly confidential (black) 

    ansatt.oslomet.no 

    Yes 

    (5) 

    No 

    No 

    ki-chat.sikt.no - SIKT AI-chat Yes Yes No No

    filesender.uninett.no 

    Yes 

    (9) 

    (9) 

    No 

    Microsoft Office 365 (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    Private cloud storage (Dropbox, Google Drive, OneDrive etc.) 

    Yes 

    No 

    No 

    No 

    OneDrive/Sharepoint (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    oslomet.no 

    Yes 

    No 

    No 

    No 

    student.oslomet.no 

    Yes 

    (5) 

    No 

    No 

    Teams (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    uni.oslomet.no 

    (8) 

    No 

    No 

    No 

     

    (1) Web solutions such as kontor.oslomet.no/Office 365/OneDrive etc. can be used, but the information cannot be downloaded. 

    (2) As long as the machine or information is encrypted. The information can only be stored in folders that are not synchronized with cloud services. 

    PC: PCs operated by OsloMet are encrypted. Use the folder C:\Users\(your user)\temp_persondata_utenbackup for temporary storage.

    MAC: Not all Macs at OsloMet are encrypted. Go to System Preferences -> Security & Privacy -> FileVault to check if your computer is set up with encryption. Contact the IT service desk if in doubt. 

    External USB flash drive/external disk: The password for the encrypted device must follow OsloMet's password rules - use at least 16 optional characters. External USB flash drives you have received as a gift or similar should not be used. Follow the instructions for encrypting an external disk

    (4) Emails with red data can be sent internally (between @oslomet.no addresses) if it is marked as confidential in Outlook (note that this only applies to the content of the email, not files and documents (attachments). When sending files and documents, Filesender with encryption is recommended. Such emails cannot be synchronized to private devices, such as mobile phones or PCs. Use the Outlook client. Avoid mobile apps and clients other than Outlook if you are sending red data. Read more about sending secure data. Also read more about the use of email and cloud services in research projects

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft Office 365 (Teams, Word, Sharepoint, Excel, etc.). 

    (8) Yes, if you follow the guidelines for uni.oslomet.no

    (9) Filesender can be used to send red data if encryption is turned on. Choose to create a link and send it from your own email. Passwords of at least 16 characters must be used. The password for the transmission must not be reused. 

    (10) Applies to mobile phones and tablets purchased through the IT service desk, and set up and enrolled in the Hub/Intelligent Hub app. 

  • Storage of sensitive research material

     
    Service 

     

    Application 

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Sensitive data service 

    TSD 

    Yes 

    Yes 

    Yes 

    Yes 

    Statistical analysis service 

    Mime/FoU-01 

    Yes 

    Yes 

    (15)

    No 

    Data collection service 

    Nettskjema 

    Yes 

    (5) 

    (7) 

    (7) 

    Data collection service 

    Questback 

    Yes 

    Yes 

    No 

    No 

    Data collection service 

    Easyfact (13) 

    Yes 

    Yes 

    No 

    No 

    Privacy assessment service 

    NSD 

    (12) 

    (12) 

    (12) 

    (12) 

     

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft Office 365 (Teams, Word, Sharepoint, Excel, etc.). 

    (7) Red data collected in Nettskjema must be deleted, or moved to a suitable storage location within a reasonable time, 90 days. Nettskjema supports the collection of information and transfer directly to TSD, which is approved for storing black data. The dictaphone app (Diktafon-app) is approved for small amounts of red data for student assignments with low sensitivity. Do not download data, either to your OsloMet laptop or your private laptop.

    (12) NSD is used for archiving data for research environments in Norway and abroad, especially within the social sciences, humanities and parts of medical and health research. NSD can receive both anonymous data and data with personal information. If data is to be shared directly, the data must be anonymous. For qualitative data to be archived at NSD, there should be permission to archive and share data with indirect personal identification. In cases where OsloMet transfers data with personal information to NSD, a data processor agreement (storage agreement) must be signed. 

    (13) The agreement with Easyfact is only offered on NIBR. 

    (15) Mime 2.0/foudata-01:"Less sensitive red data and/or indirectly red data that may be challenging to identify or compile for others may, upon request, be considered for storage in Mime. The evaluation must be based on privacy principles and the security of the individual project, as well as where and how the code key should be stored. Only TSD is approved to store directly identifiable health information."

  • Storage in educational services

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Canvas 

    Yes 

    (5) 

    No 

    No 

    DLR (dlr.unit.no) 

    Yes 

    Yes 

    No 

    No 

    Mediasite 

    Yes 

    Yes 

    No 

    No 

    Microsoft Office 365 (OsloMet) 

    Yes 

    (5) 

    No 

    No 

    Zoom 

    Yes 

    (11) 

    (11) 

    No 

     

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft Office 365 (Teams, Word, Sharepoint, Excel, etc.). 

    (11) Always use OsloMet's Zoom license with OsloMet login, at oslomet.zoom.us/. See requirements for recording Zoom meetings and privacy policy for live streaming and recording of digital and hybrid lectures

    Questions? Send your inquiry to itservicedesk@oslomet.no

  • Storage in administrative services

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Confluence 

    Yes 

    (5) 

    (6) 

    No 

    OTRS 

    Yes 

    (5) 

    No 

    No 

    Public 360 

    Yes 

    Yes 

    Yes 

    No 

    SAP 

    Yes 

    Yes 

    Yes 

    No 

    (5) Yellow data can be stored if the information is access controlled and protected by login. Yellow data should not be downloaded or synchronized with private equipment. Yellow research data must be stored with the classification confidential in Microsoft Office 365 (Teams, Word, Sharepoint, Excel, etc.). 

    (6) Applies only to confidential business information. Confidential personal information cannot be stored. 

  • Storage in mail and calendar

     

     

    Open (green) 

     

    Limited (yellow) 

     

    Confidential (red) 

    Strictly confidential (black) 

    Outlook (OsloMet account

    Yes 

    (4) 

    (4) 

    No 

    Outlook calendar (OsloMet account) 

    (4) 

    No 

    No 

    No 

    Email (private account) 

    Yes 

    No 

    No 

    No 

    (4) Emails with red data can be sent internally (between @oslomet.no addresses) if it is marked as confidential in Outlook (note that this only applies to the content of the email, not files and documents (attachments). When sending files and documents, Filesender with encryption is recommended. Such emails cannot be synchronized to private devices, such as mobile phones or PCs. Use the Outlook client. Avoid mobile apps and clients other than Outlook if you are sending red data. Read more about sending secure data. Also read more about the use of email (security instructions)

  • More about storage areas and backup

    Microsoft 365 (OneDrive - standard storage area) 

    Log on to OneDrive (Office 365). Can not be used for storing confidential (red) data

    Backup 

    OsloMet backs up your files for up to 90 days after they are removed from the trash in OneDrive (Sharepoint). Please note that if complete Teams/Sharepoint areas are deleted, the backup time is only 30 days.

    Guides 

    OsloMet-PC (C:\users) 

    • The folders are synced to OneDrive 

    • Backup in OneDrive 

    • Can not be used to store confidential (red) data 

    • Folder for red data: C:\Users\(your user) \temp_persondata_utenbackup 

    OsloMet-PC (C:\temp) 

    • Primarily suitable for short-term storage. 

    • Available to the PC users, even without internet access 

    • Used for storing files you want to process when you do not have Internet access 

    • OsloMet has no backup of the files. You must take care of the necessary backup yourself. 

    Mobile disks and external USB flash drives 

    Storage devices that are not encrypted and that provide access to stored information for anyone who has the disk/flash drive. 

    Backup 

    OsloMet has no backup of files on mobile disks and flash drives. You must take care of the necessary backup yourself. 

    Encryption

    Encryption of emails, files and documents 

    File transfer 

    OsloMet recommends using filesender.uninett.no 

    Storing research material 

    Public 360 

    The Public 360 case processing system handles the storage of documentation/information that is important to OsloMet with support for the work process. 

    • Collaboration and sharing of project documentation internally and externally. 

    • Also suitable for sensitive information. 

    See more about secure storage of documents at OsloMet

IT Service Desk

IT Service Desk

Contact information

Phone :
(+47) 67 23 55 55
E-mail :
Place/Address :
P46
Time/Opening Hours :
Weekdays 08-16:00 (Fridays until 15:00)
Kjeller:
Weekdays 09-16:00 (Fridays until 15:00)
Url :
Digital Peer Support in Teams

Easter 2024 - Opening times for IT Service Desk at P46, Kjeller and P48. Monday 25.03 and Tuesday 26.03: 09.00-15.00. Wednesday 27.03: 08:00-12:00