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Printing

Printing

OsloMet is changing its printing solution provider from Ricoh to Canon. During a transition period, both myPrint (Ricoh) and UniFlow Online (Canon) will be available. Below you will find instructions for both solutions
  • Printing from an OsloMet PC

    Canon

    Select the print queue named OsloMet-UniFlow when printing. This print queue is pre-installed on all OsloMet Windows PCs.
    Make sure the print solution is active on your PC before printing. 

    The UniFlow SmartClient icon should be visible in the lower right corner of the taskbar and it looks like this:Three squares that overlaps each other. One of the squares is red, one is dark gray and one is light gray. The background color is white.

    Note! If the icon is not visible, the SmartClient is not active and the print job will not be sent to the printer. In that case, search for uniFLOW SmartClient on your PC and start the program. If the program is not installed on your computer, you can install it by opening Software Center (Programvaresenter if your PC is set up in Norwegian), and then searching for Uniflow Smart Client 4.1.5. Click on the icon, and then press Installer

    Ricoh

    Select the print queue named Print-OsloMet when printing. This queue is already set up on all OsloMet PCs.

  • Printing from an OsloMet Mac

    Canon:

    Download uniFLOW SmartClient from Managed Software Center and start the program. The uniFLOW SmartClient icon should then appear in the upper right corner of the menu bar. The icon looks like this: An icon showing three overlapping squares with different colored outlines (red, light grey, and dark grey) and a white fill.

    Note! If the icon is not visible, the SmartClient is not active and the print job will not be sent to the printer. Search for uniFLOW SmartClient on your Mac and start the program.

    Select the print queue named OsloMet-UniFlow when printing.

    Ricoh

    Download the myPrint print queue from Managed Software Center and print to this queue.

    Note! If it says waiting for authentication, or you receive an incorrect password message when printing from a Mac, try the following:

    • Open "Keychain Access" on your Mac
    • Search for "myPrint" and/or "print-oslomet" and delete the entries from Keychain Access
    • Enter your username and password again the next time you print
  • Printing from a Privately Owned PC or Mac

    Canon

    If you are using a private PC or Mac, you can download and install the print queue from https://oslomet.eu.uniflowonline.com/

    See the printing and installation guides here (student.oslomet.no).

    Ricoh

    If you are using a private PC or Mac, you can download and install the print queue yourself from myprint.oslomet.no

    See the printing and installation guides under the Ricoh subheading here (student.oslomet.no)

  • Printing via e-mail or web browser

    Canon

    See the guide for printing from a website or email here (student.oslomet.no).

    Ricoh

    Printing via web browser

    Log in and upload your document. Click Print to send the print job to the nearest printer.

    Printing from email

    Create a new email (using your OsloMet account in Outlook). Attach the document you want to print. Send the email to myprint@oslomet.no.

  • Printing from mobile app

    Canon

    1. Download uniFLOW Online Print & Scan from the App Store (iOS) / Play Store (Android).
    2. Open the app.
    3. Android: Tap Next. A code will be displayed.
      iOS: Tap Next, then Log in via QR code. A code will be displayed.
    4. On PC/Mac
      • Go to https://oslomet.eu.uniflowonline.com
      • Click the mobile icon at the top right, next to your name
      • Enter the code shown on your mobile device and click Next
    5. On your mobile device: Tap Scan QR code and scan the QR code that is open in the browser on your PC/Mac.
    6. You can now print from your mobile device by selecting Print in the app.You can print by taking a photo or selecting a document available on your phone. Choose the desired print settings and tap Add to queueNote: There is an option for “Stapling" in the mobile app under print settings. This functionality is not supported by all of our printers. You can still collect your printout, but it will not be stapled.
  • Scanning to OneDrive and Email

    Note: Applies to Canon printers only.

    Stage 1: Connect OsloMet OneDrive to uniFLOW Online

    1. Go to https://oslomet.eu.uniflowonline.com/
    2. Select "Continue with OsloMet SSO"
    3. Log in using your OsloMet email address, password, and two-factor authentication
    4. Under "Notifications", find "Connect with OneDrive for Business" and click "Connect"
    5. Select "Authorize" to confirm the connection, then log in again with your OsloMet account to complete the process

    When the connection is successful, you will receive a confirmation.

    Stage 2: Scan to OneDrive or Email

    1. Log in to the printer by scanning your student card
    2. Select "Scan"
    3. Choose "Scan to OneDrive" or "Scan to Myself (e-mail)"
    4. Place the document you want to scan on the scanner glass and select "Start scan"
    5. Check that the document looks correct and then select "Send"
  • Log in and Log out on the printer

    Canon

    With access card
    Place your access card on the card reader on the printer to log in/log out.

    With one-time code (without access card)

    • Click Request one-time PIN (under Card login)

    • Enter your OsloMet email address in the Email address field and click Next

    • You will receive an email with your one-time login code

    • Enter the code in the One-time PIN field and click Login to sign in

    • Click the Log out button in the top right corner of the display to log out

  • Print Service and Toner

    Need service or out of toner?

    Example location: P50-L217 

    Example serial number: 4JK12345

    Service / Toner for “Private” Printers

    The IT Service Desk does not provide service or support for printers purchased outside IT’s agreements with Ricoh and Canon. This applies, for example, to smaller HP printers located in offices on campus. The relevant department/unit is responsible for these local printers and must contact the supplier directly for questions or service/toner needs.

    Out of Paper?

    If a printer is out of paper, contact the administration at your department/unit. Paper for printers and fax machines is the responsibility of the department.

  • Printer Overview on Campus

    Canon

    Visit Mazemap for a detailed map and location overview of printers:

    Or use the shortcuts below:

    Ricoh

    List of printers (student.oslomet.no)

IT Service Desk

IT Service Desk

Opening hours Pilestredet (P46)

Phone :
(+47) 67235555
E-mail :
Place/Address :
Pilestredet 46, 1st floor
Time/Opening Hours :
Monday - Friday: 08:00 - 15:30

Opening hours Kjeller

Place/Address :
Kunnskapsveien 55, Main reception
Time/Opening Hours :
Monday - Friday: 08:00 - 15:00
Url :
Digital Peer Support in Teams