Order goods or a service

Employees at LUI - for ordering of catering, books and flowers (cillco.com).

When using My Order, we are buying from suppliers that OsloMet has previously drawn up framework agreements with. Read more about our framework agreements here. Provide feedback on the framework agreement in My Order.

Read more about ordering procedures:

• Books
• Food and catering
• ICT equipment, licenses and accessories
• English translations and proofreadings
• Bus transport
• Profile items and giftware

These goods and services must be ordered outside of My Order:

• Computer glasses
• Credit cards
• Printing services
• Business cards
• Travels and hotels

Do you need to buy something that there is no relevant framework agreement for? Then you might want to enter into a new purchase agreement. Find out how the process takes place and how to proceed when you need a new framework agreement. 

Sustainable procurement

Section for Procurement supports the organisation in entering contracts for goods and services in line with applicable laws and institutional guidelines. Our procurement activities ensure that OsloMet’s purchases are:

• Climate- and environmentally responsible
• Produced under conditions that respect human rights and decent working conditions
• Financially responsible

Once a contract has been awarded, each unit is responsible for making purchases under the contract in a responsible manner. Consumption has a significant impact on sustainable development. All goods have a production and transport history that involves emissions and the use of resources. Reducing consumption is the most sustainable choice we can make, and purchases should therefore be limited to what is necessary.

Climate and environment

OsloMet always assess the full life cycle of what we purchase – considering environmental impacts from production and delivery through use and end of use. We prioritise good quality and long-lasting products. We set requirements to minimize environmental impact and greenhouse gas emissions, including the use of eco-labeled products, supplier environmental certifications, and zero-emission vehicles.

Ethical trade

Ethical trade is about ensuring that goods and services are produced responsibly. This means taking account of people, working conditions, society and the environment. OsloMet is a member of Ethical Trade Norway and is committed to following its Declaration of Principles. Accordingly, OsloMet will:

• Conduct due diligence assessments to identify and address risks
• Adjust procurement practices to improve conditions for people, the environment, and society throughout the supply chain
• Support the right to freedom of association and other forms of democratically elected worker representation
• Refrain from purchasing goods or services from suppliers operating in countries subject to sanctions imposed by the United Nations and/or Norwegian authorities. OsloMet will also avoid suppliers whose activities present a high risk of contributing to serious human rights violations in situations of war or armed conflict, in accordance with the Geneva Conventions and relevant UN resolutions.

Due diligence

Due diligence is a structured process for identifying, preventing, and mitigating risks of adverse impacts in the supply chain. The goal is to prevent harm, support continuous improvement, and maintain transparency. OsloMet works proactively by building knowledge, engaging with suppliers, and using experience to strengthen procurement practices. Due diligence is carried out at several stages, for example within individual procurements, throughout the contract period, and across OsloMet’s overall contract portfolio.

Procurement processes

Before entering into contracts, we assess the risks associated with the goods or services to be purchased. The assessment considers risks related to the product, the country of origin, and the industry, drawing on the Norwegian Agency for Public and Financial Management’s (DFØ) overview of high-risk areas. These include, among others, transport, construction, food and catering services, plastics, ICT and electronics, batteries, furniture and textiles.

Based on the level of risk, OsloMet applies two types of requirements in procurement:

1. Ethical trade as a qualification requirement
   Suppliers must demonstrate that they are suitable to participate in the competition in order to be considered for contract award.
2. Ethical contractual obligations
   These contractual terms set requirements for workers’ rights in line with ILO conventions and Norwegian law. Compliance is monitored, and violations may have contractual consequences. Suppliers are informed of these requirements during the tender process and at contract start-up and must annually complete a Self-Assessment Questionnaire on how they meet the requirements.

The contract period

For contracts that include ethical contractual conditions, OsloMet carries out systematic and ongoing risk assessments throughout the contract period. These assessments are based on specific findings, information and documentation obtained through supplier follow-up, dialogue, audits, whistleblowing reports or other control measures.

Risks are evaluated using a traffic-light model that considers both likelihood and severity, resulting in an overall risk rating:

• Low risk: The supplier is considered to comply satisfactorily with the ethical contractual conditions and is subject to standard annual monitoring.
• Medium risk: The supplier is followed up regularly through structured dialogue. This may include requirements for documentation of improvements or specific improvement measures within defined timelines.
• High risk: OsloMet implements strict measures and very close follow-up. This includes enhanced documentation requirements, concrete and time-bound improvement plans, and frequent monitoring. If the supplier does not demonstrate willingness or ability to improve, further contractual sanctions may be considered.

*Any risk involving harm to individuals are always considered severe, regardless of likelihood.

OsloMet's contract portfolio

Each year, OsloMet reviews its full contract portfolio to determine which areas, contracts and suppliers need closer follow-up, recognising that risk levels may change over time. These assessments are based on regularly updated knowledge about conditions in countries, sectors and product categories. Sources include supplier dialogue, media coverage and news reporting, sanctions lists, and information from Ethical Trade Norway and other relevant sources.

Reporting

OsloMet reports annually on activities, results and plans related to its commitments to Ethical Trade Norway. The report is publicly available. Reports can be found here (etiskhandel.no).

Requirements for our suppliers

Our minimum requirements for suppliers are set out in our Code of Conduct and are incorporated into OsloMet’s ethical guidelines for procurement. Code of Conduct is referenced in the tender documentation for all procurements.

Pay and working conditions

This section is under development

Memberships

• Ethical Trade Norway
• Network for Eco-labelled Procurement (Nordic Swan Ecolabel)

Tips for sustainable consumption

This section is under development

The Procurement section has a group in Teams called Purchasing Forum. The main target group is purchasers, purchasers, finance managers, managers who are concerned with procurement and employees who enter into smaller agreements for the purchase of goods and services at OsloMet. Here, experience and questions regarding the field of purchasing are shared. Apply to join if this is relevant to you in your job at OsloMet.