Student assistants Sigurd Smeby and Olav Axelsen in the Department of ICT are looking forward to getting a new and faster system with improved functionality.
New solution for ordering IT equipment and software
From November 9, there will be changes in how you order IT equipment and software. Due to the transition to a new system, the website bestill.oslomet.no will be closed on November 6.
It will take three days before the new solution opens on November 9.
You can still contact the IT Service Desk who will handle any orders manually during the transition period.
What do I have to know to order IT equipment or software?
- On November 6 at 08:00, the portal bestill.oslomet.no will be closed for new IT orders.
- From November 6 to November 9, it will not be possible to order IT equipment or software through the portal, but you can contact the IT Service Desk directly.
- From November 9, go to IT equipment, and click on "Order IT equipment and software". This will take you to "Sentralen" where you can find various forms that will guide you through the ordering process. You can also search for specific products. You will receive a confirmation of your order and have an easier time tracking the status of it.
- Orders may take a little longer during the transition phase.
- Specific guidelines will be provided for managers/approvers on how to approve orders in the new user interface.
Contact
- IT Service Desk
- Order equipment and software
- If you discover errors or deficiencies, please notify the IT Service Desk
Suggestions for improvements to the new ordering solution can also be submitted through the user survey that the ICT Department routinely sends out to everyone who has interacted with the services.
Why is OsloMet implementing a new solution?
OsloMet needs a user-oriented collaboration platform that simplifies, enhances, and streamlines the processing of cases for students, employees, and external parts. The "OsloMet Service Platform Project" aims to consolidate various services into a common digital platform based on ServiceNow, which will eventually help reduce the number of different administrative systems.
The ICT Department is responsible for the project and relies on feedback from users and case handlers.
Learn more about the OsloMet Service Platform Project (only in Norwegian).
