Identitets- og tilgangsstyring - Ansatt

Identity Access Management

Identity Access Management

Identity Access Management (IAM) is about giving students, researchers and staff the right access to systems, as well as terminating access for users who should no longer have it.

IAM is an automated shared service within the HE sector in Norway that ensures all employees and students the right access to systems at the University.

Overall guidelines for access

  • The start date in the contract governs all access granted - this applies without exception.
  • No one, neither new employees nor guests, gets access earlier than stated start date in contract.
  • Private e-mail address, private mobile number with country code must be registered correctly in SAP - this is the manager's responsibility.
  • Employees and guests will be notified automatically when the contract is about to expire - first when there is a month left, then a week and finally the day before the accesses disappear.
  • Access ends on the same day that the employment/assignment relationship expires. Access will not be continued without a new/extended work/assignment agreement with a start date.

The HR department is responsible for the access solution at OsloMet.

  • Manager's duties

    • Ensure that the new employee receive information that access will be granted at the start date.
    • Ensure that the new employee has registered a private email address and private mobile number, including country code, in SAP before access is granted. Please note that email addresses for student-email or oslomet-email are not sufficient to grant access in SAP.
    • Please note that you, as manager, need to approve guests in the same way as new employees.

    • Approve/reject guest requests, see website about the guest solution.

    • Approve/reject requests from employees for changed access rights.

    • If necessary, add people to organizational teams, see separate guidance.

    When contracts for hourly employees and contractors have been processed, signed and registered in the payroll system SAP, their user account will be created. The user will then receive an e-mail where they will be asked to activate the user account (tilgang.sikt.no). The account may be activated the same day as the start date if the contract has been processed, signed and registered correctly by the manager.

    Do you need help?

    Please don't hesitate to make contact if you need help on 

  • Request for a guest account

    A guest is a person who needs access to systems and/or access to our buildings while working temporally at the University. All permanent employees at OsloMet can send request for a guest account. Manager's task is to approve/reject a request. 

    When submitting a request, please note that all personal data must be filled in, including contract start and end dates, name and personal phone number, ID and role.

    Go to the Guest Account webpage to make a request

    Processing time will take a few working days before access is granted.

IT Service Desk

IT Service Desk

Contact information

Phone :
(+47) 67 23 55 55
E-mail :
Place/Address :
P46
Time/Opening Hours :
Weekdays 08-16:00 (Fridays until 15:00)
Kjeller:
Weekdays 09-16:00 (Fridays until 15:00)
Url :
Digital Peer Support in Teams

Easter 2024 - Opening times for IT Service Desk at P46, Kjeller and P48. Monday 25.03 and Tuesday 26.03: 09.00-15.00. Wednesday 27.03: 08:00-12:00