Tilgang til IT-systemer og ressurser - Ansatt

Identity access management

Identity access management

Identity Access Management (IAM) is about giving students, researchers and staff the right access to systems, as well as terminating access for users who should no longer have it.

IAM is an automated shared service within the HE sector in Norway that ensures all employees and students the right access to systems at the University.

Overall guidelines for access

  • The start date in the contract governs all access granted - this applies without exception.
  • No one, neither new employees nor guests, gets access earlier than stated start date in contract.
  • Private e-mail address, private mobile number with country code must be registered correctly in SAP - this is the manager's responsibility.
  • Employees and guests will be notified automatically when the contract is about to expire - first when there is a month left, then a week and finally the day before the accesses disappear.
  • Access ends on the same day that the employment/assignment relationship expires. Access will not be continued without a new/extended work/assignment agreement with a start date.

The HR department is responsible for the access solution at OsloMet.

  • Managers duties

    • Ensure that the new employee receive information that access will be granted at the start date.
    • Ensure that the new employee has registered a private email address and private mobile number, including country code, in SAP before access is granted. Please note that email addresses for student-email or oslomet-email are not sufficient to grant access in SAP.
    • Please note that you, as manager, need to approve guests in the same way as new employees.
    • Approve/reject guest requests.
    • Approve/reject requests from employees for changed access rights.
    • If necessary, add people to organizational Teams.

    When contracts for hourly employees and contractors have been processed, signed and registered in the payroll system SAP, their user account will be created. The user will then receive an e-mail where they will be asked to activate the user account (tilgang.sikt.no). The account may be activated the same day as the start date if the contract has been processed, signed and registered correctly by the manager.

    Do you need help?

    Please don't hesitate to make contact if you need help on 

    Important: Remember to remind the employee that if they want to keep data they have stored on the OsloMet user, the data must be transferred to their own storage device before the access expires.

  • Ph.D. candidates

    Your account is automatically managed by your affiliation with the university. You may have one or more affiliations.

     

    As an employed Ph.D. candidate with us, you will receive:

     

    • Full access to Office 365 (employee license)
    • Access to Canvas, Inspera, and necessary research databases
    • Visibility on OsloMet's websites as a Ph.D. candidate
    • Access to organizational teams as an employee

     

    As a student in the Ph.D. program (not employed), you will receive:

     

    • Full access to Office 365 (student license)
    • Access to Canvas, Inspera, and necessary research databases
    • Visibility on OsloMet's websites as a Ph.D. candidate

     

    All Ph.D. candidates receive a print quota and admission card as an employee.

     

    When the Ph.D. period is over, your employee access will be terminated. This excludes leave, illness, or similar circumstances. When the employment period ends, you will still have the access associated with the student role. Termination of access follows the end date of employment and student affiliation. In practice, this means that Ph.D. candidates will retain their student status until they have defended their thesis + 30 days in addision.

     

    If you have not defended your thesis before the end date of your employment contract, you will lose employee access. However, you will retain your student access.

     

    Contact IT servicedesk if you experience missing access.

     

    Important: If you wish to keep data stored on your OsloMet account, you must transfer the data to your own storage device before the access expires.

     

  • Request for a guest account

    A guest is a person who needs access to systems and/or access to our buildings while working temporally at the University. All permanent employees at OsloMet can send request for a guest account. Manager's task is to approve/reject a request. 

    When submitting a request, please note that all personal data must be filled in, including contract start and end dates, name and personal phone number, ID and role.

    Go to the Guest Account webpage to make a request. 

    Processing time will take a few working days before access is granted.

    Important: If you want to take care of data that you have stored on your OsloMet user, you must transfer the data to your own storage device before the access expires.

IT Service Desk

IT Service Desk

Opening hours Pilestredet

Phone :
(+47) 67 23 55 55
E-mail :
Place/Address :
P46
Time/Opening Hours :
Weekdays 08:00-16:00 (until 15:00 on Fridays)
Irregular opening hours:
IT Servicedesk will be closed for visitors and calls on the 1st and 29th of May

Opening hours Kjeller

Time/Opening Hours :
Weekdays from 08:00-15:00
Irregular opening hours:
IT Servicedesk will be closed for visitors and calls on the 1st and 29th of May
Url :
Digital Peer Support in Teams