The Card Centre - access card and keys

Access cards must be ordered via “My Profile,” which is your user account at OsloMet.

• The access card is activated for use in buildings, zones, and rooms you are associated with.
• The PIN code (4 digits) is automatically assigned by the system in your user profile.
• If you wish to change the PIN code on your Access card, you can do so yourself via “My profile”.
• The Card Centre does not have access to your PIN code.
• Once you have ordered your Access card in “My Profile,” you can usually visit the Card Centre at Pilestredet 46 the same day to have your photo taken and receive your card. Remember to bring valid ID!
• If you want the card issued at Kjeller, you must schedule an appointment with the Service Desk there. Remember to bring valid ID!
• All Access cards work at both campuses regardless of where they were issued. Students and staff at Kjeller can also use the Card Centre at Pilestredet 46.

As a new employee, you are also required to familiarize yourself with OsloMet’s security instructions.

• Access Cards are only valid with a photo.
• The Card Centre takes photos on site. You may also send a photo to the Card Centre via email.
• If you do not want your photo to appear in Outlook or other internal systems, you can opt out via “My Profile.”

If you have changed personal information, lost your card, or if it is worn out/not functioning, you can order a new card via “My Profile" (login required).

If you have lost your access card, you must order a new card via “My Profile” as soon as possible (requires login). This will automatically deactivate the previous card.

A new access card will be issued and must be picked up in person at the Card Centre at Pilestredet 46 or at the Service Desk at Kjeller.

NB! Remember to bring valid ID!

There are loan cards without printed name and photo are intended for temporary use for a maximum of 14 days.

Cards may be loaned to:

• Employees who forgot their card

• External contractors, suppliers, etc. on short assignments

• External lecturers, etc. with short-term engagements (a few days)

To receive a loan card without name and photo, the host must send an email to the Card Centre in advance. The email must include the name of the person who will receive the card, duration, and the reason for needing the card.

Employees who forgot their access cards must present valid ID.

Loan cards must be returned to the Card Centre when the assignment ends.

A guest is someone who does not receive payment from OsloMet and needs access for a limited period.

To receive an access card, the person responsible for the guest must first ensure the guest has a guest account at OsloMet. Only after registration is complete, an access card can be issued.

Individuals who receive payment but are not permanently employed at OsloMet must be registered in the HR system in the same way as permanent employees before they can receive an access card.

If you need an office key, this is managed under “Employee Profile - Visiting Address” in “My Profile" (requires login).

Once the correct office/workplace is selected, the key order is automatically sent. Normally, delivery takes 10 working days, and you will receive an email when the key is ready for pickup.

For other key needs, this must be clarified with your immediate supervisor in advance. Keys can then be ordered via Facility management support service (BiE), select “Adgangskontroll”. (Norwegian only)

Keys can be picked up at the Card Centre at Pilestredet 46 after you receive a personal email confirming the key is ready.

For key pickup at Kjeller, this is done by appointment with the operations office.

When you sign for keys, you commit to:

• Storing the key securely
• Not lending out, copying, or modifying the key
• Returning the key when your employment ends

If you have lost you key, please report this as soon as possible to Facility management support service (BiE), select “Adgangskontroll”. (bie.tjenester.oslomet.no, Norwegian only)

All buildings on both campuses are open from 06:00–23:00 every day, year-round, including holidays.

Between 17:00 and 07:00 on weekdays and all day on weekends and holidays, you must use your personal PIN (four digits) in addition to your access card to enter buildings.

Do you need access to a building or a room? Contact the Card Centre in Pilestredet 46.

Please report any errors on doors, locks and card readers on doors to BiE - Adgangskontroll (bie.tjenester.oslomet.no, Norwegian only).

Please report any errors regarding your admission card to kortsenteret@oslomet.no. 

• Describe the circumstances.
• Include the number on the card reader, time and date and the numbers printed on the back of the the card: "Card Number", "Print".
• Write from your OsloMet email.