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Tools and support

Tools and support

Access outside HiOA

VPN connection

Use the VPN client eduVPN for accessing your files, services and resources on OsloMet from outside.

Contents

1. Connect to VPN

1.1 VPN for OsloMet PC

1.2 VPN for private Windows PC

1.3 VPN for Mac OS

1.4 VPN for Linux

1.5 VPN for Android and iOS

1.6 What is VPN

2. Access to file server

2.1 For Windows

2.2 For Mac OS

3. Find your file server

4. Services you need VPN or Remote desktop to access from outside

1. Connect to VPN

1.1 VPN for OsloMet-PC

Connect to VPN client eduVPN for OsloMet Windows PC.

1.2 VPN for private Windows PC

Setup of VPN client eduVPN for private Windows PC.

1.3 VPN for Mac OS

Setup of VPN client eduVPN for Mac OS.

1.4 VPN for Linux

See external documentation on eduVPN about installation on Linux clients.

1.5 VPN for smartphones: Android and iOS

Setup of VPN for Android.

Setup of VPN for iOS for iPad and iPhone.

1.6 What is VPN - Virtual Private Network?

A virtual private network (VPN) extends a private network across a public network or Internet.

It enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Source: en.wikipedia.org

2. Access to file server

2.1 For Windows

Connect to file server for Windows.

2.2 For Mac OS

Connect to file server for Mac OS.

3. Find your file server

Find your file servers for public directory (K:) and SSH connection.

Find your file server (bitadmin.hioa.no).

4. Services you need VPN or Remote desktop to access from outside

SAP Portal

NB! The SAP Portal app (DFØ) for Android or iOS (iPad and iPhone) are more user friendly and is recommended to use.

Documents and files on drive H: or K:

* A VPN connection gives access internal resources and services. Connect to VPN for Windows or Connect to VPN for Mac.

For Endnote: Endnote is not compatible with Remote Desktop. Connect to VPN (eduVPN) and file server if you need to use Endnote.

Other internal services

Software for home use: Some available software requires a VPN connection from outside OsloMet's network.

PC: Access Ordnett.no (dictionary) and other services like Egencia travel agency's online portal through Remote Desktop for Windows or connect to VPN for Windows.

Mac: Access Ordnett.no (dictionary) and other services like Egencia travel agency's online portal through Microsoft Remote Desktop app for Mac or connect to VPN for Mac

IT Service Desk

IT Service Desk

Phone :
(+47) 67235555
E-mail :
Place/Address :
Stensbergsgaten 29 (separate entrance behind the building) , Kjeller (second floor) and P48 (first floor)
Time/Opening Hours :
Phone: Weekdays 08:00-20:00
Opening hours @ IT-Servicedesk:
SG29: Mon - Thurs 08:00 - 15:45 and Fri 08:00-15:00. Kjeller: Weekdays 09:00- 14:30. P48: Mon-Thurs 08:00-18:30 and Fri 08:00-17:00.

Password

Url :
Forgotten your password?

System service messages

Url :
System service messages

Forum

Url :
IT Service Desk @Teams

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