TSD 2.0 Service for sensitive data

Before you apply to TSD, you must secure that following is satisfied

• Your project will treat confidential data
• You have the approval from SIKT, REK, PVO or others ready
• Your project must be registered in OsloMets Forskningsdatabase 
• You have checked that TSD satisfy your need of application support as well as the technical requirements regards to storage and capacity.
• You have filled out the attachment "Attachment to Data Process Agreement"/"Vedlegg til Databehandleravtale" (PDF) before you start on the Application Form at UiO.

Go to the Application Form

Read through the register guidance (uio.no) before you start. 

Fill in the application form (nettskjema.no). The form is digital and you need to login with your BankID.

Use your OsloMet e-mail address and not your personal.

You will be asked to attach the "Attachment to Data Process Agreement"/"Vedlegg til Databehandleravtale" when registering OsloMet as institution.

What happens next?

The application form is sent to TSD for approval. Additional, the service responsible from OsloMet will go through the application and confirm.

Normally your application will be processed in 2-3 days and your TSD machine will be ready in a week.

• The annual service fee ("Basic package"), as well as the monthly license costs for MS Office (Word, Excel, etc.), will be covered by the ICT Department at OsloMet.Other license costs will generally be charged to the individual project.
• The same applies to additional resource requirements (RAM, cores, etc.) beyond what is included in the basic package (basic TSD package), unless otherwise agreed with IT support for research at OsloMet.

See to the pricelist at UiO (uio.no).

TSD itself is very much self service based. That mean you must 

1. Administrate the project regards to user-access and access-control
   1. Additional, the user-access regards to the regulation
2. Clarify your need regards to software and additional machine resources
3. Control the project regards to expiration date and storage requirements

User-access regards to the regulation

In general, before you start the project secure that:

• For any cooperating institutions, there are a valid base of treatment and they are registered in your SIKT/REK-form.
• Any changes regards to participants are reported to SIKT/REK.
• You have the necessary agreements with the externals in place (DPA, cooperation agreement, non-disclosure agreement etc.)
• If the participants collaborating are based outside EU/EØS, necessary routines and regulations must be followed. See Transferring research data abroad.
• Your project is registered in OsloMets research database (sharepoint.com), also with the complete participants list.

Watch out

• Report when your project is finished
• Remove any non-participating collaborator (when they quit)

Storage duty

Check out whether your project has storage duty which means that the data have to be stored for a certain period after project end. As project-admin is your responsibility.

Data Collection via Nettskjema

Nettskjema is often used for data collection. If you use Nettskjema to collect sensitive data or personal information, the data can be sent encrypted from Nettskjema to TSD 2.0 (uio.no).

Using Nettskjema, you can collect data to TSD in the following ways:

• Questionnaire (Surveys) (nettskjema.no)
• Recorder (Diktafon-app) (uio.no)
• Picture (Bilde-app) (uio.no)

Video recording to TSD (Viso)

Viso is a service that enables video recording from a PC or mobile/tablet directly to TSD. Please note that intermediate storage in Nettskjema is not part of the solution. The recording is sent directly and exclusively to TSD and naturally requires a TSD account.

The prerequisite is that you have a browser with camera and microphone functionality, similar to what is used with Zoom.

You can read more about the Viso service and setup instructions on UiO’s website (uio.no).

For first-time use, a minimum setup is required, and we recommend testing the function before deciding whether to use it for your project.

Importing Data to TSD from other sources

If you have data collected through other methods than those mentioned above, these can be imported into TSD via TSD’s import service (uio.no).

Contact

Contact IT support for research at OsloMet (oslomet.pureservice.com) if you need advice on data collection using either Nettskjema or TSD.

Contact TSD at UiO (uio.no) if you have specific questions about the solution.

Please note that a standard TSD project machine has similar capacity to a typical laptop. The standard specification for a TSD project machine is 4 GB RAM and one processor core (2.2 GHz).

For larger data files and statistical work, it will therefore be necessary to “upgrade” the capacity, and it is recommended that you account for this cost in your project funding application.

Read more about upgrade costs (uio.no).

Use of Colossus

A TSD machine is not primarily designed for analyzing large datasets unless you purchase additional memory (RAM) and CPU cores for the TSD machine. Therefore, Colossus (uio.no) should always be used for operations that need to process the largest data files.

Through the strategy project RegRock, workshops/training and guidance in the use of Colossus are conducted. 

Contact IT support for research at OsloMet if (oslomet.pureservice.com) you would like advice regarding a project machine in TSD or use of Colossus.

Software Center in TSD

When logged on to your TSD-project you will as project admin has access to TSD Software Center where you can download a lot of available softwares (*)

Software from OsloMet

Software released to OsloMet through a site-license can be available for your project in TSD on order.

Project admin has to send an email to TSD Contact at UiO if any of the software on the list should be available on your TSD machine:

• NVivo
• f4transcript
• Matlab
• SPSS
• STATA, MP-version (multiprocessors) (***)

Other software, on order

Any other software has to be ordered through OsloMets order system.

The IT-department at OsloMet will evaluate the procurement, and place an order based on your needs. The license and software itself have to be installed by the TSD after availability.

(*) Acrobat Reader, AdoptOpenJDK JRE, Anaconda3, Audacity, AutoHotKey, ELAN, Ghostscript, Git (WinGit), GitHub CLI, Graphviz, HandBrake, ImageMagick, Julia, LibreOffice, MiKTeX, Notepad++, PSPP, psqlODBC, Python3, QGIS, R, RStudio, Rtools, TeXstudio, Visual Studio Code, VLC Media Player, WinSCP, Xming, Office

TDS is primarily for research projects with sensitive data and student-classes whom handle sensitive data in their projects. Any exceptions from this, administrative projects for instance, must be clarified with the IT department at OsloMet (oslomet.pureservice.com).

Go to the TSD website and go through the step "Getting access to the project" (uio.no)".

Logging in to TSD

All information about your TSD user account can be found in TSD’s Selfservice portal (uio.no). By logging in with Bank-ID, you will find your TSD account details and which projects you have access to.

Please note that your TSD username is not the same as the one you use at OsloMet. The username follows the format pXXXX_, where XXXX is the number of the project machine you have been assigned to or belong to, followed by a username that may resemble the one you have at OsloMet, but is not necessarily the same. If you are unsure about your TSD username, you can find it in the Selfservice portal under “Profile.” Log in with Bank-ID and select “Show profile” in the top right corner.

If you have not logged into TSD before, you must start by setting a new password and establishing OTP (two-factor authentication).

Be careful to enter your TSD username, password, and OTP correctly the first time you log in. More than three failed attempts with any of these may result in your account being locked.

TSD has its own service desk and case management system, which you should use if you have questions directly about your account or need technical assistance. Go to this page to access the contact page when sending a message to UiO’s service desk.

The contact points for TSD are listed in the link but are repeated below:

• For existing/ongoing projects: tsd-drift@usit.uio.no
• For planned projects or administrative questions: tsd-contact@usit.uio.no

(When you contact TSD, you will receive a case number in their RT system, along with a separate username and password for access to the case management system if needed.)

When should OsloMet’s service managers be involved?Sometimes there may be cases or inquiries where OsloMet’s service and agreement managers for TSD should also be informed or involved for other reasons.

Therefore, include itservicedesk@oslomet.no in CC when you:

• Contact TSD for the first time regarding an inquiry.
• Already have an ongoing case with TSD and want OsloMet’s service/contract manager to be involved: in your email correspondence with TSD, send a reply in the case, add itservicedesk@oslomet.no in the CC field, and write that we are involving the local service desk.

About Shared TSD Machine

A "shared TSD machine" should be reserved for research projects with extraordinary resource needs (i.e., machine resources) to reduce the total cost of service usage without compromising data security and the requirements of the General Data Protection Regulation (GDPR).

As an administrator on TSD, carefully read OsloMet's routine (NO) for shared TSD machines before you begin.