IT for new employees

Please administrate your account at tilgang.sikt.no/oslomet/. 

Data security

Please acquaint yourself with the data security regulations (in Norwegian).  Take a special note of how to manage, share and delete information.

Username and password

You will be given a user name and a temporary password as soon as you are employed.

• You must change to a self made password of 16 characters within 20 days at tilgang.sikt.no/oslomet.

• The user name and password are used to log on to all OsloMet's PC's, wireless networks and other services.

• Your password must be changed every year. You will be sent an SMS and an email to remind you of this.

• Two-factor authentications is mandatory for most of OsloMets systems.

Profile picture and privacy

Your profile picture wont be automatically visible at our web page and systems. You can change this and change your privacy settings in Min profil.

Forgotten password?

You can easily get a new password at tilgang.sikt.no/oslomet.

As a new employee at OsloMet, you must familiarize yourself with the current rules for data security and privacy. 

Data security and privacy 

At ansatt.oslomet.no/personvern-informasjonssikkerhet you will find role-based information about privacy and data security at OsloMet. 

OsloMet collaborates with sikresiden.no on information and training in data security and privacy. 

Familiarize yourself with the following: 

• Online fraud 

• Avoid being hacked 

• Process personal data 

• My privacy 

Storage, encryption and secure transmission of information 

To select the correct storage location, you must first classify the information to be stored. 

• Learn more about classification and how to assess confidentiality class. 

• Familiarize yourself with the routines for securely sending data, and learn how to encrypt. 

• In OsloMet's storage guide, you will find out which services can be used to store what type of data. 

Deviations

Security incidents and privacy deviations must be reported to sikkerhet@oslomet.no. Feel free to familiarize yourself with the routine for deviations. 

E-mail account

You get one e-mail account at OsloMet. Your immediate manager is responsible for signing you up for different mailing lists so that  you receive information at the level of the organisation you belong to.

The immediate manager must contact IT support by email to notify of this.

Read more about email and calendar and use of Office 365.

E-mail address

You will be given one email address when employed. "username@oslomet.no" will be the default email address for every employee.

Read more about email and calendar in Office 365.

E-mail clients

Outlook is the standard client for email on all OsloMet's computers as part of the Microsoft Office package that all employees have on their PCs.

Mozilla Thunderbird is preinstalled on every computer and may also be used.

Webmail - e-mail on Internett

Your email account is also available in Office 365 or Canvas (LMS). Log in with your OsloMet username and password.

Wireless network - Eduroam

When at OsloMet, other educational institutions, and Norwegian airports you can connect to eduroam for free to access wireless internet on PC, tablet or smartphone.

• Wi-Fi / eduroam login: Username@oslomet.no.
• Password: OsloMet password

How you work when not present at OsloMet depends on your equipment and the solutions you wish to use. Remote desktop and VPN are the most common solutions for remote access. 

VPN

When outside OsloMet networks (eduroam) you can still access files, servers and software through a VPN connection.

Use the preinstalled VPN client «eduVPN» for VPN setup on laptops. eduVPN can also be installed on your private computer.

Remote desktop

If you often work from home, you should use the service kontor.oslomet.no for access to Remote Desktop.

You can access all your files and folders, i.e. file server and full desktop environment as well as other software via remote desktop.

Login to remote desktop (Win-PC, kontor.oslomet.no)

• Login ID: username@oslomet.no
• Password: OsloMet password

Guide

How to login to remote desktop from Windows PC and Mac.

An OsloMet laptop

Employees given an OsloMet laptop must have read the OsloMet routines for safe use of software and file storage (in Norwegian).

All employees are given an OsloMet laptop with Windows10 operating system.

Software on a OsloMet PC

All PC's are setup with preinstalled applications/software.

Additional software must be installed through Software Center.

Other available applications through Software Center via the Start menu:

• Chrome browser
• Endnote
• F4Transkript
• VLC
• Skype
• SPSS
• +++

If you cannot find the application or need help installing an application, please contact IT Service Desk by email.

Software on a private PC

OsloMet offers all employees Microsoft software for use on private devices through Office 365.

Manuals

• Download Office 365 - download a free Office package.
• Download SPSS and/or Endnote for private use (distro.tjenester.oslomet.no)
• Anti virus for private PCs (microsoft.com)
• How to use a PC in a secure way (nettvett.no, in Norwegian)

How to order hardware and software

Standard IT equipment must be ordered through the ordering system, Sentralen (oslometprod.service-now.com).

If you can not find the desired software or hardware, contact your manager, and then order order through Sentralen.

Special or additional hardware

If IT Service Desk does not offer the hardware or software you are in need of, you can order it through Sentralen after consulting your manager.

They must approve the hardware/software before ordering.

Free Feide software and services

You can access a variety of software and services through Feide login using your OsloMet username and password.

Login to Feide Innsyn to see what access you have - see under Services.

Subscription

Employees with a phone subscription paid by OsloMet must make themselves familiar with the guidelines for using mobile phones paid by OsloMet.

Manual

E-mail and calendar on Android or iOS (iPad or iPhone).

The printing solution on OsloMet PCs is called myPrint (queue name: Print-OsloMet on PC). The queue has a network of multifunction printers, and the printout can be retrieved in one of these. 

The myPrint machines are fitted with a card reader that reads/authenticates the access card to students and staff. Once you have sent your printout to myPrint, you can print from an optional printer by tapping your card. 

Anything you send to the myPrint queue will disappear after 24 hours. 

Manuals

Printing services at OsloMet.

Personal guidance

IT Service Desk also offers personal guidance by phone, or in person at our office at campus Pilestredet 46 (next to the main reception) or at campus Kjeller 1st floor (F200/201).

You can also contact IT Service Desk by e-mail if you are in need of personal guidance or help.

How-to-guides

Please visit our IT support web pages for step-by-step tutorials, and other common IT issues.

System service messages and IT News

Important messages for all employees will be published here at System service messages.

Important news will also be sent by email.